Privacy Policy
Effective Date: August 22, 2025
Last Updated: August 22, 2025
1. Who We Are
This is the Privacy Policy for Same Day Plumbing & Air (“we,” “us,” “our”). We’re a local, family-owned company based in Parrish, Florida, serving Manatee and Sarasota Counties. We provide same-day plumbing, HVAC, and air conditioning services with licensed technicians and upfront pricing.
Contact Info:
Phone: (941) 216-5036
Address: 11823 Parrish, FL
Website: www.samedayplumbingandair.com
2. Information We Collect
a. Information You Provide
Name, phone number, email, billing and service address.
Service details you request.
Payment information (processed securely via third-party providers).
Messages, emails, or phone calls exchanged with our team.
b. Information Collected Automatically
IP address, device type, browser type, and website pages visited.
Cookies, pixels, and similar tracking tools.
c. Information from Third Parties
Data from referral partners, review platforms, or advertising providers.
3. How We Use Your Information
To schedule and complete service visits.
To process payments, invoices, or receipts.
To communicate regarding appointments, updates, and service reminders.
To send promotional offers (if you’ve opted in).
To improve website performance and customer experience.
To comply with legal obligations or prevent fraudulent activity.
4. SMS/Text Messaging Consent
By providing your phone number, you agree that Same Day Plumbing & Air may send you text messages regarding service updates, appointment reminders, promotions, and other relevant information.
Message frequency may vary.
Standard message and data rates may apply.
You may opt out at any time by replying STOP to a message.
5. Sharing of Information
We do not sell or rent your information. We may share it with:
Trusted partners such as payment processors, scheduling systems, or IT providers.
Technicians or contractors performing services at your property.
Legal authorities if required by law.
Business successors in case of a merger or sale.
6. Google Analytics & Advertising
We use tools like Google Analytics, Google Ads, and Facebook Pixel to collect anonymous traffic data, track performance, and deliver relevant advertising. These tools may collect information such as IP address, device type, and browsing behavior.
You can opt out of targeted advertising or analytics by adjusting your browser settings or visiting:
7. Data Retention
We keep your personal information only as long as necessary:
Service history and invoices: Retained for at least 7 years for warranty, tax, and business record purposes.
Marketing and communication data: Retained until you unsubscribe or request deletion.
Website analytics data: Retained according to Google and advertising platform policies.
8. Email Marketing Consent
If you provide your email and opt in, we may send newsletters, special offers, or seasonal promotions.
You can unsubscribe at any time by clicking the unsubscribe link in the email.
We do not send promotional emails without your consent.
9. Data Security
We use SSL encryption, restricted employee access, and monitoring practices to keep your data safe. While we strive for security, no system is completely immune to breaches.
10. Your Rights
Opt out of communications: Reply STOP to texts or click unsubscribe in emails.
Access or update your data: Contact us to request updates or corrections.
Request deletion: We will remove your data unless required to keep it by law or service history.
11. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If collected in error, we will promptly delete it.
12. Changes to This Policy
We may update this policy as business practices or laws change. Updates will appear here with the “Last Updated” date.
13. Contact Us
Same Day Plumbing & Air
Phone: (941) 216-5036
Address: 11823 Parrish, FL
Website: www.samedayplumbingandair.com
